PoshHaus

I ordered 3 chandelier lifts from this supplier and instead received an empty envelope. They charged me $3400+ for an empty envelope and no explanation.

On a scale of one to ten, PoshHaus gets a negative 5000. I had a nightmare experience with this store. To make a long story short, they promised delivery multiple times, and never came through despite promising specific delivery times. I ended up having to drive five hours round trip to pick up my item. Clearly, they lied multiple times (couldn't deliver because van broke, family emergency, and more). A lovely employee offered to meet me half-way so I wouldn't have to make such a long trip, but then was told by his supervisor that it would cost me an extra $100, then when I had already gone to the meeting point that he wouldn't be able to meet me until five hours later. And on and on. DO NOT DEAL WITH THIS COMPANY.

I ordered an bathroom vanity and they were very good up to delivery. The cabinet was delivered in the evening and we were not contacted by the delivery co. It sat out I. The rain all night and was water damaged. We sent pictures and descriptions to PoshHaus the next day. It has been two weeks of constant calling to get a resolution without success. The bathroom project is on hold due to this and the contractor is not pleased to say the least.

We are extremely happy with PoshHaus's product and service and had far better sales and customer service than we've had with our local store. After a long search for a perfect light for our kitchen renovation, we found a Tech Light that was beautiful but more expensive than planned. We were offered a significant discount that enabled us to buy it. Unfortunately the glass shade was damaged in shipping (no fault of PoshHaus) but the service department responded without hassle and quickly sent a replacement. Every interactions with the sales and service staff was professional and friendly. We would buy from this company again and highly recommend to friends and family.

Although PoshHaus claims that most products are available for immediate delivery they are not. I chose this online retailer because their website was well put together and portrayed professionalism. However, it has been one week since my order was placed and several days since my checking account was charged, but their website claims that my order is still pending. When customer service was contacted about the time lag, the rep showed indifference at best, and did not make any attempts in helping me receive my product even a minute sooner, even though he was clearly made aware that the product's absence had brought my remodel to a halt. Do not trust PoshHaus when it says your product will be delivered immediately. This company will fall back on fine print that states that product will be shipped in 4-7 business days. Being a veteran in the kitchen and bath industry, I can honestly state that this extended period of time for the shipping of a simple pre-manufactured box with a mirror on it is not normal, nor acceptable.

Ordered a farmhouse sink from Posh Haus on September 28th. I was sent notification that the sink had shipped and was to be delivered no later than October 20th. It was not delivered by the 20th. After checking with Posh Haus on October 21st I was told by Posh Haus on October 24th the sink actually hadn't shipped and was on a 3-4 week back order from now. This caused a major problem with the kitchen remodel schedule we are in. I highly discourage doing business with this company.

Was hesitant to purchase a vanity on line. Contacted PoshHaus directly & they couldn't have been nicer. Felt like I was dealing with a local store and people who really cared. The vanity is sturdy, attractive and in perfect condition. My renovation was delayed so they hung on to the item for me until ready then delivered exactly when needed. Honestly I started to think it was a scam because they were so accommodating. Would highly recommend!

Great service! I purchased a barrier free shower for my daughter that lives almost three hours away. They were able to get samples very quickly and when I was ready to purchase they price checked with other dealers to make sure that I was getting the best price. When we were doing the install we realized some of the parts from the manufacturer were wrong and they got the correct ones quickly and drove them (three hours each way) to get them to me!

I placed an online order and within a half hour the owner contacted me to make sure all details were accurate so as to be sure that correct items are sent. He was so helpful and genuinely cared about my experience with his company. In was actually stunned to get such amazing service. Haven't seen this in as long as I can remember! AWESOME COMPANY!!

Before ordering I had a chat with Waylon. I explained him that I am looking for linear drain system from QuickDrain. He checked if all items are in stock and emailed me that everything is in stock. Then I ordered the system. Everything arrived on timely manner well packaged all items are in place. I am very pleased with my purchase experience as wall as a quality of the product. Excellent communication, service and price. Shipping was free. Highly recommended.

My husband was in love with a Ruvati kitchen sink. We could not find one anywhere. After contacting PoshHaus, Rachell Hunt helped us order one for a great price. It was back-ordered, but shipped on the date they promised. It was packaged so well, the box looked like it just came off the shelve. When he opened the box he was thrilled and glad we waiting. Thanks, Rachell, for all your help.

Top notch service at PoshHaus...got the sink I wanted which was no easy task (try finding a stainless steel undermount laundry sink with an overflow drain)...on top of which all my questions were answered and items paid for within 30 minutes, expecting delivery within 4 days...fantastic!